🤝 Mentoring & Coaching
3 exercise sets. The communication skills that define tech leads and senior engineers: give feedback, grow people, and lead without authority.
- Intermediate
Running 1:1 Meetings
Open, run, and follow up on effective 1:1s. Ask the right questions, listen actively, and document outcomes professionally.
- Intermediate
Giving Structured Feedback
Use SBI (Situation-Behaviour-Impact) and other frameworks to deliver clear, actionable, and respectful feedback in English.
- Advanced
Helping Junior Developers Grow
Assign stretch tasks, explain the "why", encourage ownership, and guide without micro-managing in professional English.
Useful language for mentoring
Giving feedback (SBI)
- "In yesterday's standup [Situation], when you said the estimate was firm [Behaviour], the client became concerned [Impact]."
- "I'd like to share some feedback — is now a good time?"
- "What worked well was how you handled the escalation."
- "What I'd suggest for next time is…"
1:1 questions
- "What's on your mind this week?"
- "Where do you feel stuck right now?"
- "What would make your work easier?"
- "What skill do you want to develop this quarter?"
Coaching instead of fixing
- "What have you tried so far?"
- "What do you think the next step is?"
- "I won't tell you the answer — but let's think through it together."
- "How could you approach this differently?"