Bug Report Phrases
28 phrases and templates for writing clear, professional bug reports — from the title to severity and workaround documentation.
A good bug report answers five questions
- What is broken? (title / summary)
- How do I reproduce it? (steps)
- What should happen vs. what does happen? (expected / actual)
- Where (environment, version) and who is affected?
- How bad is it? (severity / impact)
Bug Report Title & Summary
- [Component]: [Short description of what's broken] — [environment/version]Standard title format: component · description · context
- [Feature] does not work as expected when [condition]Behaviour gap — avoids blaming
- [Feature] throws [ErrorType] when [action]For exceptions and crashes
- Regression: [Feature] broken since [version/date]Use "Regression" for things that used to work
- Intermittent: [Feature] occasionally [problem]Explicitly flag non-reproducible bugs
Steps to Reproduce
- Steps to reproduce:Use this as a header — reviewers scan for it
- 1. Go to / Open / Navigate to…Start with the entry point
- 2. Click / Select / Enter…One action per step
- 3. Observe that…Where the bug appears
- Reproducibility: Always / Sometimes (~50%) / RarelyAlways state how consistently it occurs
- Preconditions: [what setup is needed before Step 1]Any state or data required to trigger the bug
Expected vs. Actual Behaviour
- Expected behaviour: [what should happen]Describe the correct outcome
- Actual behaviour: [what happens instead]Describe the incorrect outcome precisely
- The system should [verb]…, but instead it [verb]…Single sentence combining both
- Error message: "[exact text]"Always quote error messages exactly — include the full stack trace if available
- No error is shown, but the data is incorrect / missing.Silent failures are common — be explicit
Environment & Context
- Environment: production / staging / localSpecify where the bug was found
- Version: [app version] / Commit: [SHA]Pin to a specific version or commit
- Browser: Chrome 122 / Safari 17 / Firefox 123For frontend bugs — include version
- OS: macOS 14 / Ubuntu 22.04 / Windows 11For desktop or CLI bugs
- Account type / role: [admin / free / trial]If behaviour differs by user role
- Attached: screenshot / screen recording / logsAlways mention what evidence you've attached
Communicating Impact & Severity
- Severity: Critical — production data loss / service down.SEV-1 language
- Severity: High — core feature broken, no workaround.SEV-2 language
- Severity: Medium — core feature affected, workaround exists.Note the workaround if there is one
- Severity: Low — cosmetic issue / minor inconvenience.Cosmetic bugs still deserve tickets
- Impact: approximately X users affected / seen X times per day.Quantify when you have data
- Workaround: [steps]. This resolves the issue temporarily.Document workarounds to reduce support load