Escalation
/ˌeskəˈleɪʃən/
Definition
Raising an issue to a higher level of authority or urgency to resolve it faster.
Example in context
"The client is unhappy — I need to escalate this to the VP and account manager before end of day."
Related terms
Practice this term
Master Escalation in context by working through exercises in the Soft Skills for IT module. You'll see the term used in real engineering scenarios with multiple-choice, fill-in-the-blank, and matching drills.