Why numbers matter in IT English: You will read and speak numbers daily — uptime percentages in SLAs, latency in milliseconds, memory in megabytes, and version numbers in release notes. Getting the language right matters for dashboards, incident calls, and stakeholder reports.

SLA Uptime Reference — Quick Guide

These figures appear in SLAs and reliability engineering. Know how to read them and say them aloud.

Uptime % Allowed Downtime (per year) How to say it
99% 3.65 days / year "ninety-nine percent"
99.9% 8.77 hours / year "three nines"
99.95% 4.38 hours / year "three-and-a-half nines"
99.99% 52.6 minutes / year "four nines"
99.999% 5.26 minutes / year "five nines"